Global Leaders in Negotiation Skills Training

For over 50 years we have been helping clients to consistently build stronger, long-lasting relationships, create and maximise value and negotiate better deals.

We teach clients how to trade in a collaborative way to ensure that negotiation outcomes are mutually beneficial to all parties.

98.9% of customers recommend us

We are trusted by

Why choose Scotwork?

Embedding a common approach & language for all negotiations

Our simple and universal 8-Step framework© brings structure and clarity to the way you negotiate. It equips you with a roadmap and empowers you with a clear understanding of how any negotiation can be successfully managed and resolved.

Fostering a culture of negotiating excellence

Teams that have negotiation culture at the heart of their business understand what defines a “great” negotiation outcome for their organisation. Increasing the negotiating performance of teams is central to attaining business goals.

Global standards applied locally across all markets

We are unrivalled in our mix of wide global reach and rich local knowledge. Our 180 local consultants, covering 30 languages, ensure our ability to understand and adapt to local cultures, while delivering the same negotiation principles worldwide.

Learning through 5 interactive case-plays

Our practical approach to skill-building devotes 80% of the learning to case-play exercises and 20% to insightful, hyper-relevant tutorials. Each case-play is followed by an unscripted video analysis session providing feedback and coaching at an individual and group level from our experts.

Harness the negotiation process:

  • Negotiating your way out of conflict
  • Picking up signals through active listening
  • Re-packaging deals to get past roadblocks
  • Negotiating effectively as a team
  • Confidently responding to common negotiation tactics
  • Being fully prepared for any negotiation
  • Making, pitching and responding to proposals effectively
  • Using information strategically
  • Handling deadlocks
  • Creating value through trading and bargaining
  • Improving speed to close
  • Navigating complex multi-issue negotiations
  • Maintaining control and power throughout
  • Defusing aggression and confrontation

More than just a training course

BENCHMARK & DISCOVERY

Negotiating Skills Capability Survey

Assess your organisation’s negotiating culture, strengths and weaknesses.

Negotiating profile questionnaire

Identify individuals’ areas of negotiating confidence.

Discovery calls

Prioritise your learning objectives to ensure our course meets your needs and business challenges.

PROCESS & PRACTICE

8-Step framework

Empowers you with a clear understanding of how any negotiation can be successfully managed.

Interactive sessions

Live case-play exercises followed by individual and group unscripted video analysis feedback and coaching from our experts.

EVALUATE & EMBED

90-day ROI survey

Evaluate gains in deal value, margin protection, cost savings and overall individual and group negotiating performance.

Online embedding tools

Embed learning through our digital Preparation Tool, Personal Development Plan and 8 interactive Consolidation Modules.

Behaviour Preferences Profiling

Harness an understanding of your natural negotiating style and learn how to adapt for even better results.


Proven Results

Validated by customer feedback and manager outcomes:

98% say that their negotiation performance has improved

96% of managers praise the investment in the training

Don't just take our word for it

“With over 125,000 employees and offices all over the world, we invited Scotwork to be our gold-standard negotiation training partner for the company. Over 10 years later we are still working with them around the world, getting great returns. The people we train through their courses say it is the best training they have ever done.”

Rick Brook

SVP Global Client Operations - WPP

“There isn’t a day that goes by without using the things I learned in the course. A few things I already did before, but now I can tie it to a structure. It is truly the best training I ever followed. Thank you very much, it has really changed my life. it lifted my knowledge and skills and I am thankful to be able to join this training.  I saved £100k+ within 90 days of attending the course!”

Bas Bannink

Sales Engineer - Cisco

Our upcoming open course dates:

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Experts in understanding client needs

Identify gaps in your organisations’ negotiating capabilities, and harness individuals’ natural behaviour style to maximise negotiation performance.

BENCHMARK YOUR TEAM

See how much further your negotiators can go

Ever wondered how effectively your team or organisation negotiates? Are they above or below proven best practice? Where do they lose value or risk valuable relationships? What are their priorities – what needs fixing first?

Our online Negotiation Skills Capability Survey tells you how to immediately and consistently maximise negotiator performance.

BEHAVIOURAL STYLE

Unlock your full negotiation potential

What’s your natural negotiating style? This style influences how we negotiate, making some aspects feel natural and others more challenging.

Our profiling model highlights your preferred approach to allow you to adapt to become a more versatile negotiator.